Privacy Policy

Last Update: December 17th, 2024

Introduction

Welcome to Kubewise. This Privacy Policy explains how Kubewise collects, uses, discloses, and safeguards the information you provide to us or that we collect when you use our services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Kubewise collects the following types of information from our customers' Kubernetes clusters:

  • Kubernetes Environment Information and Configuration: Details about the environment and configuration of your Kubernetes clusters, including but not limited to:

    • Cluster metadata (e.g., cluster version, node information)

    • Namespace resources (Deloyments, CronJobs, DaemonSets, Ingresses, Network Policies, Pods, RBAC, Volumes, etc.. )

  • Container Images Vulnerabilities: Data on vulnerabilities found in the container images used in your clusters, including:

    • Vulnerability reports

    • Affected container images and versions

  • Kubernetes Events: Information about events occurring within your Kubernetes clusters, such as:

    • Resources creation and deletion events

    • Informational resource related events (for Nodes, Horizontal Pod AutoScalers, Services, etc ...)

  • Container Logs: Logs generated by containers, if needed for analysis. This is an optional configuration.

Additionally, when you connect to our website, we collect the following information:

  • Personal Information: Your name, company address, email address, and credit card information for payments.

  • Usage Information: Details about your interactions with our website, such as pages visited, time spent on the site, and other usage statistics.

How We Use Your Information

Kubewise uses the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our services, including security configuration analysis, application performance monitoring, and vulnerability detection.

  • Communication: To communicate with you about our services, updates, and promotions. Preferences can be modified directly from the website.

  • Payment Processing: To process payments for our services.

  • Customer Support: To provide customer support and respond to your inquiries.

Data Retention

Kubewise retains the collected data for a period of 1 year from the date of collection, unless a longer retention period is required. We may retain aggregated or anonymized data indefinitely for statistical and analytical purposes. Generated reports will also be deleted one year after their generation date.

Data Security

Kubewise implements robust security measures to protect the collected data from unauthorized access, use, disclosure, alteration, or destruction. These measures include but are not limited to:

  • Encryption of data in transit and at rest

  • Regular security audits and vulnerability assessments

  • Access controls and authentication mechanisms

Data Sharing

Kubewise may share the collected data with third parties under the following circumstances:

  • Service Providers: To third-party service providers who perform services on our behalf, such as payment processors and hosting providers.

  • Legal Compliance: To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

User Rights

You have the following rights over your data:

  • Access: The right to access the personal information we hold about you.

  • Modification and Deletion: You can modify and delete your personal information directly from the website.

International Data Transfer

Kubewise may transfer the collected data to countries outside of your country of residence. We will ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your data.

Changes to the Privacy Policy

Kubewise may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, if the changes are significant, by sending you an email notification.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at hello@kubewise.io or via mail: Nephely, 5 rue des suisses, 75014 Paris, France.